Gas Fireplace Help

If you have a gas fireplace, and have any questions or concerns about lighting your fireplace, Virginia Natural Gas will be happy to set up an appointment to assist you. This service is at no charge to you.

Please call the Virginia Natural Gas Customer Care number at 1-866-229-3578, and choose option 4 (four) for prompt assistance, or visit their website at

Virginia Natural Gas will schedule you for the next available appointment.

Please keep in mind that Virginia Natural Gas does not repair fireplaces; so if this is the problem, please contact Lee Property Management’s maintenance number at (757) 504-2048.